Senior Operations Manager

Key Accountabilities:

1) Strategic Planning:

• Develop and implement strategies aligned with company goals.
• Analyze performance metrics and identify areas for improvement.
• Forecast and adjust operational strategies as needed.
• Supply Chain Management:
• Oversee warehouse and logistics operations to improve efficiency and service levels.
• Optimize workflows, layouts, and equipment to enhance SCM systems.
• Maintain safety and compliance with standards and regulations.
• Achieve organizational goals through related tasks.

2) Budgeting & Finance:

• Manage operational budgets and departmental P&L.
• Identify cost-saving opportunities and implement improvement projects.

3) Outsource Management:

• Oversee external service providers, ensuring quality, compliance, and cost-effectiveness.
• Address performance issues and optimize outsourcing processes.

4) Staff Management:

• Coach and develop team members, recommending development plans.

5) General:

• Complete additional tasks to support supply chain and organizational goals.

Qualifications:

• Analytical Skills: Strong ability to analyze data, identify trends, and make informed decisions.
• Problem-Solving Skills: Excellent problem-solving abilities to address operational challenges effectively.
• Organizational Skills: Strong organizational skills to manage complex operations and maintain efficiency.
• Leadership Skills: Proven leadership qualities to motivate and guide teams.
• Communication Skills: Effective communication skills to interact with team members, stakeholders, and clients at all levels.
• Interpersonal Skills: Strong interpersonal skills to build and maintain positive relationships.
• Time Management Skills: Ability to manage multiple tasks and prioritize effectively.
• Adaptability: Flexibility to adapt to changing circumstances and priorities.
• Technical Skills: Proficiency in relevant software and systems (e.g., ERP, WMS).
• Language Skills: Good English language proficiency, both written and spoken